Yes, every time. Average reply is under 24 hours, usually within a few. Every email gets a personal response from someone who actually understands global sourcing. No auto-responders, no junior reps copying templates, no matter which country your brief points to.

To figure out which country (and factory) is the right fit for what you're making. We'll ask about your styles, target MOQ, timeline, target landed cost, and certifications. If we can help, we come back in 5 business days with 2 country recommendations and the trade-offs. If we can't, we'll point you somewhere that can.

No pitch, no follow-up sales sequences. The call is genuinely useful even if you never work with us.

Yes. After we shortlist 3 candidate factories, you can pick one (or all three) to visit in person. We coordinate the trip with the factory, suggest local accommodation, and walk you through what to look at on the production floor.

Most brands skip this for first orders but do it before scaling to volume runs. Available in any country in our network, from Portugal and Italy to Vietnam and Bangladesh.

Country first, factory second. On the discovery call we map your product, fabric, MOQ, target landed cost, lead time, and certification needs against 15+ countries. We come back in 5 days with the 2 best fits and the trade-offs in writing (cost per unit, lead time, MOQ floor, tariff exposure, certifications). You pick. Then we shortlist 3 factories inside that country.

You can also override us and pick a country yourself if you have a specific reason (existing supplier, certification requirement, ethical preference). We'll still help you find the right factory inside it.